Shipping policy

Shipping Policy

Last Updated: June 2026

At The Nyvra, we are committed to delivering your order safely and efficiently, no matter where you are in the world.

Shipping Destinations

We currently ship to multiple countries worldwide, including but not limited to:

  • United States
  • United Kingdom
  • Australia
  • United Arab Emirates
  • Singapore
  • Canada
  • New Zealand
  • Saudi Arabia
  • European Union Countries

Shipping availability may vary depending on local regulations and logistics service coverage.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons, promotional events, or holidays, processing times may be slightly longer.

Estimated Delivery Times

Delivery times are estimates and may vary depending on destination, customs processing, and local courier operations.

  • UAE & Middle East: 5–12 Business Days
  • USA & Canada: 7–15 Business Days
  • Australia & New Zealand: 7–15 Business Days
  • Europe: 7–18 Business Days
  • Other International Destinations: 7–21 Business Days

Delivery delays caused by customs inspections, weather conditions, transportation disruptions, or force majeure events are beyond our control.

Shipping Charges

Shipping charges are calculated during checkout based on the destination country and order value.

Any free shipping promotions will be clearly indicated on the website.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, GST, or other local charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping fees unless explicitly stated otherwise.

The Nyvra is not responsible for delays caused by customs clearance procedures.

Order Tracking

Once your order is shipped, a tracking number will be provided via email whenever available.

Customers can use the tracking information to monitor shipment progress.

Incorrect Address

Customers are responsible for providing accurate shipping information.

The Nyvra shall not be responsible for delays, losses, or additional charges resulting from incorrect or incomplete shipping addresses provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or if you believe your shipment has been lost, please contact us within 48 hours of delivery or the expected delivery date.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Refused Shipments

If a shipment is refused by the customer or returned due to unpaid customs duties, taxes, or incorrect address information, any return shipping costs and carrier fees may be deducted from any eligible refund.

Contact Us

For shipping-related inquiries, please contact:

The Nyvra
🌐 www.thenyvra.store
📧 thenyvra20@gmail.com

Governing Law

This Shipping Policy shall be governed by the laws of India. Any dispute arising from this policy shall be subject to the exclusive jurisdiction of the competent courts of Lucknow, Uttar Pradesh, India.